Connect Services - Residential
Customer Service is located at 206 S. 6 Street. Lobby hours are 9:00 am to 5:00 p.m.and drive-thru hours are 8:30 a.m. to 5:30 p.m. weekdays, excluding holidays. Application for utility services may be made there in person, by fax (772) 465-0764, or over the telephone (772) 466-1600. For added convenience, you may fill out our Online Application below.
To ensure service, our office should receive applications before 4:30 at least one business day before the service connection is needed. New construction will usually require more than one-day hook-up. Please be sure your application for service includes the name and social security number of the person responsible for the bills; the correct street address, including apartment number; and the correct mailing address for billing. Also, please be sure to include a telephone number where someone may be reached if we have a question about your account.
All applications for service will have a credit check
done through our credit-reporting agency. In the event we are unable to
verify your positive credit rating, a deposit will be required. Residential
deposits are applied to an account after two years of satisfactory payments.
Interest is paid annually on deposits.
Turn on Service Charges (Residential) |
|
Service |
Service Charge |
| Electric, gas and water | |
| Electric only | |
| Gas only | |
| Water only | |
Service Area Maps
Download Water Service Area Maps
Download Water Service Area Map in PDF format
Download Sewer Service Area Maps
Download Sewer Service Area Map in PDF format
Download Gas Service Area Maps
Download Electric Distribution Area Map
Agreement for Online Application
The applicant understands that the UA may withhold or discontinue service rendered under an application made by any member or agent of a family, household, organization or business, unless all prior indebtedness to the UA for the same class of service at any one or more locations of such family, household, organization or business has been settled in full. The applicant also understands the UA may also refuse service for prior indebtedness in another customer's name provided that the current applicant or customer occupied the premises at the time the prior indebtedness occurred and/or the previous customer continues to occupy the premises for which this application applies. The applicant further understands that if the utility bill is not paid by the due date, account is subject to penalty charges and disconnection. It is further understood that any charges incurred for collection of delinquent account(s) will be added to the customer's indebtedness. The current Collection Agency Fee will be added to the final utility bill. IT IS FURTHER UNDERSTOOD THAT BEFORE UTILITY SERVICE IS CONNECTED, THE CUSTOMER MUST ENSURE ALL FAUCETS AND CIRCUIT BREAKERS ARE TURNED OFF AT THE SERVICE ADDRESS WHERE THE UTILITIES ARE TO BE CONNECTED.The Security Deposit may be credited to a Residential customer who established a two (2) year record of excellent payment history with the UA. For purposes of this section, "excellent payment history" is defined as not more than one arrears billing per year for a continuous two (2) year period, AND no disconnects for non-payment of bill(s) OR no returned checks for the continuous period of two (2) years. The deposit is an advance payment for future services that will be available to satisfy any outstanding debt.
Your Social Security Number is requested with your application. Please reveiw our policies regarding your SSN and privacy.
BY SUBMITTING THIS FORM, I AM AGREEING TO PAY FOR THESE SERVICES IN ACCORDANCE
WITH RATES REGULATIONS IN EFFECT AT THE TIME OF DELIVERY.