Connect Services - Commercial
Customer Service is located at 206 S. 6 Street. Lobby hours are 9:00 am to 5:00 p.m.and drive-thru hours are 8:30 a.m. to 5:30 p.m. weekdays, excluding holidays . Application for utility services may be made there in person, by telephone (772) 466-1600, ext 3900, or for added convenience, you may fill out our Commercial Online Application. Please print the application and fax to (772) 467-3115.
To ensure service, our office should receive applications before 4:30 at least one business day before the service connection is needed. New construction will usually require more than one-day hook-up. Please be sure your application for service includes the name and social security number of the person responsible for the bills; the correct street address, including apartment number; and the correct mailing address for billing. Also, please be sure to include a telephone number where someone may be reached if we have a question about your account.
All applications for service will have a credit check done through our credit-reporting agency. In the event we are unable to verify your positive credit rating, a deposit will be required. Residential deposits are applied to an account after two years of satisfactory payments. Interest is paid annually on deposits.
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