Electric Reliability
Many of our customers are curious as to how FPUA compares to other utilities with regard to reliabilty.
How Does Fort Pierce Utilities Compare to Florida Power & Light?
Reliability is an aspect of utilities that many of us don’t appreciate until it starts
failing. Not only do outages cause an inconvenience to residents, it can also
affect the profitability of businesses that rely on utilities to maintain production or
services.
Reliability of electric systems is gauged using several criteria adopted by the
industry that, in general terms, measures the length and frequency of power
outages.
The System Average Interruption Duration Index (SAIDI) measures the average
duration of interruptions for the average customer. For the last 3 years, including
the 2004 hurricane season, FPUA’s length of outages was significantly shorter than FPL’s (Figure 1). As an example, our SAIDI in 2006 was 21.74 compared to
FPL’s 74.3.
The Customer Average Interruption Duration Index (CAIDI) measures the average
repair time experienced by the average customer who experiences an interruption
(Figure 2). Again, FPUA’s reliability fares much better thank FPL’s. In 2006, our
CAIDI was 45.67 compared to FPL’s 57.8. In addition to the electric side, FPUA’s
water and sewer customers experience very few system outages.
Another gauge that is used to measure electric reliability is the LBar. The LBar
measures the average length of time of single service interruptions. The length of
time that customers must endure for power outages is far shorter for an FPUA
customer compared to FPL (Figure 3).

The System Average Interruption Frequency Index (SAFI) measures the average
frequency of interruptions for the average customer. For the last three years,
FPUA has tremendously improved the frequency of power interruptions and in
2006 was four times better than FPL (Figure4).

The Momentary Average Interruption event Frequency Index (MAIFIe) measures
the average momentary interruption events per average customer. For the last
three years, FPUA’s customers experienced fewer momentary power
interruptions compared to FPL (Figure 5).

Figure 5 - The Momentary Average Interruption event Frequency Index (MAIFIe) measures the average momentary interruption events per average customer. The
goal is to have the lowest score possible, which means that there are fewer
momentary interruptions per customer.