Registered users can access online services, pay bills, enroll in paperless billing, view, and update account information by clicking Manage My Account.
Dear Customer,
Scheduled Outage:
The payment portal will be down for maintenance on Friday, April 19th, 2019 from 9:00 pm to Sunday April 21st at 9:00 pm EST; we apologize for any inconvenience this may cause.
In light of increases in hacking activities designed to get people’s financial and personal
information, the banking and financial industries are moving to a higher level of encryption
(coding the actual information/content) of electronic information in order to protect electronic
transactions of customers.
The increased level of customer information protection requires the transmission/sending of
customer data/electronic information to now use Transport Layer Security (TLS) version 1.2.
IMPORTANT:To align with this latest security requirement stated above, Fort Pierce
Utilities Authority (FPUA) electronic payment options/portals (“Manage MY Account” and
“Quick Pay”) will cease to function (username and password will not allow access) with any
operating system or browser that does not support TLS 1.2.
Virtually all modern web browsers and operating systems (Windows 7 or newer) have
implemented support for TLS 1.2.
Possible electronic payment options may be:
To use a newer Internet accessible cell phone.
or
Set up “Auto Pay” for your account.
If you are unable to connect to the payment portal, please contact your personal computer
support person to determine if your web browser and operating systems support TLS 1.2.
Thank you for your patience and understanding.
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