Our thoughts are with our customers, employees and their families who live and work in the Fort Pierce community impacted by Hurricane Matthew. There was extensive damage from Hurricane Matthew, and our crews are working to restore you as quickly and safely as permitted. Some repairs take longer due to the damage, even if you may not see it from your street, the damage could quite possibly be the adjacent neighborhood.
Issues that are out of our control may be the result of damage to your home not permitting FPUA to energize your residence. Wind and debris damage to the weatherhead or electric panel itself can prevent us from connecting you and will require an electrician to repair the damage before we can restore power.
A list of licensed electric contractors can be found on the Saint Lucie County Chamber of Commerce website at http://stluciechamber.org/business-directory/ .
At this time, the main service lines are restored, and we are concentrating on the customers that have localized outages. Customers will see pockets of homes without power while their neighbors have it. This is caused by localized interruptions in the service lines from the storm damage.
We ask that you not interfere with our crews, they have a mission to get your service restored and stopping them to talk will only delay them in completing the task at hand. If you have called into the contact center, we are aware of your needs and will get to you as soon as possible.